No FTP access in Hostgator account.
It is a known fact that you will find difficulty in getting FTP access using the commonly available ftp client software like Filezilla, CuteFTP or CoreFTP for a Hostgator account. You may have a shared hosting account or cloud hosting account, but the issue remains. Hostgator recommends CoreFTP for ftp access. You can even download configoration file from the cPanel of Hostgator and import it into CoreFTP to set up your ftp account. But it will not connect you. Three parameters are important here to connect. They are FTP server/host (ftp.yourdomain.com) FTP username (something@yourdomain.com) FTP password (the one you created) You get ftp host / server as ftp.yourdomain.com. Instead of using this, take the IP address of your hosting account, you will get immediate access (provided your user name and password are correct). You will find the IP address of your hosting account on the right pane of your hosting cPanel.